Financial management skills

Finance

For example, able to manage your own money, make decisions about financial matters and deal with letters and financial forms; budget to live within your means; understand how to use and manage bank accounts; keep track of expenses; understand rights and obligations; resist pressure to spend or borrow.

Question 1:

Think about financial management skills.

For example, your ability to manage your own money, make decisions about financial matters and deal with letters and financial forms; budget to live within your means; understand how to use and manage bank accounts; keep track of expenses; understand rights and obligations; resist pressure to spend or borrow.

How has this changed for you since coming to the service?

Got a lot worse

Got a bit worse

Not changed

Got a bit better

Got a lot better

Not relevant to me

Question 2:

Do you think [the service] made a positive contribution to your financial management skills?

No, not at all

Yes, to some extent (a little)

Yes, to a large extent (a lot)