Examples of data analysis and reporting using the Community Services Outcomes Tree

The Community Services Outcomes Tree and short survey method have been used in a wide range of services and initiatives. Seeing examples of the data generated and the conclusions drawn from it is helpful to determine the value of the approach.

Examples of outcomes reports that have been made public are available below:

The Psychosocial Recovery Coaching Outcomes report


From Homelessness to a Home: Central Highlands, Wimmera and South West Victoria. Consumer Outcomes Report

In each example, we have customised the Community Services Outcomes Tree image to represent the outcomes selected for this service/initiative. If you would like to access the reporting pro forma we have developed, please contact us:


Alignment of Community Services Outcomes Tree to other outcomes
frameworks in Australia

We have mapped the Community Services Outcomes Tree to a range of other common outcomes frameworks in Australia that relate to community services. “Recipes” that map to each framework are provided here.

We aim to add more as website users advise us of what frameworks would be useful to have mapped.

Links to resources

We have reviewed more than 200 resources, frameworks and indices. Below are some useful general resources to support outcomes measurement. We have chosen resources that are not linked to a specific methodology or method of data collection.

Impact measurement:

Making sense of evaluation: a handbook for everyone (New Zealand)
This short guide supports social services to understand how to measure and understand the effects of their programmes or initiatives.


The Compass: Your guide to social impact measurement (Australia)
The Compass explores and explains key topics, concepts, questions and principles of outcomes measurement.


Inspiring Impact (website) (UK)
Inspiring Impact supports people who work and volunteer for charities, funders, and social enterprises across the UK via online resources and peer learning networks.

Data Collection methods:

Do – How to collect impact data (

Relevant outcome frameworks: 

For children and young people


For social services

How the Community Services Outcomes Tree was developed

The Community Services Outcomes Tree is the result of two years of work by the Centre for Social Impact, Swinburne University, in partnership with Uniting Vic Tas, a major community services organisation.  

For a description of the research process underpinning its development, click here.