General

Services and government benefits

For example, receiving entitlements/government benefits; access to information about services; access to/receipt of crisis services and supports; access to/use of services.

Question 1:

Think about your access to and receipt of services and government benefits.

For example, your receiving of entitlements/government benefits; your access to information about services; access to/receipt of crisis services and supports; access to/use of services.

How has this changed for you since coming to the service?

Got a lot worse

Got a bit worse

Not changed

Got a bit better

Got a lot better

Not relevant to me

Question 2:

Do you think [the service] made a positive contribution to your access to and receipt of services and government benefits?

No, not at all

Yes, to some extent (a little)

Yes, to a large extent (a lot)