Have a say in services

Choice and empowerment

For example, being able to have a say in services that provide support to you; being able to give feedback and make complaints; able to participate in the co-design and co-delivery of services so that the experience of service users informs service design.

Question 1:

Think about your capacity to have a say in services.

For example, being able to have a say in services that provide support to you; being able to give feedback and make complaints; able to participate in the co-design and co-delivery of services so that your experience as a service user informs service design.

How has this changed for you since coming to the service?

Got a lot worse

Got a bit worse

Not changed

Got a bit better

Got a lot better

Not relevant to me

Question 2:

Do you think [the service] made a positive contribution to your capacity to have a say in services?

No, not at all

Yes, to some extent (a little)

Yes, to a large extent (a lot)