Access to financial advice, products and supports

Finance

For example, access to affordable payment plans; to suitable financial products; to financial advice; access to debt management, debt counselling and solutions; knowing who to ask and where to go for financial support.

Question 1:

Think about your access to financial advice, products and supports.

For example, your access to affordable payment plans; to suitable financial products; to financial advice; access to debt management, debt counselling and solutions; knowing who to ask and where to go for financial support.

How has this changed for you since coming to the service?

Got a lot worse

Got a bit worse

Not changed

Got a bit better

Got a lot better

Not relevant to me

Question 2:

Do you think [the service] made a positive contribution to your access to financial advice, products and supports?

No, not at all

Yes, to some extent (a little)

Yes, to a large extent (a lot)